is an organization structure model that is low in specialization, formalization, and centralization A bank manager who passes out bonuses at the end of the year is exercising- power - planning usually takes place in many smaller businesses where very little is Written done, what is to be accomplished is in the head of one or a few people and goals are rarely verbalized The function of management that creates the organization's structure is Real goals are those goals an organization actually pursues as shown by what the organization's members are doing and they are what the organization wants its stakeholders to believe. TORF . When managers try to make decisions rationally but within the limits of their information procession abilities, they are operating under the assumptions of a rational model. TORF A simple structure is an organizational design with low departmentalization, narrow spans of control, and decentralized authority TORF Group decisions tend to provide more complete information than individual decisions TORF Disney's shows design, storytelling and themed atmospheric attractions are all examples of Disney's capabilities TORF When managers try to make decisions rationally but within the limits of their information - Processing abilities, they are operation under the assumptions of a rational model TORF . As goals are set by top managers, employees at the operational level should be only informed about them after these goals are achieved TORF A customer gives Jan a request that she has never heard before in her 15 years of experience at the hardware store, since the request involves is an example of a structured problem TORF The degree to which activities in an organization are divided into separate jobs is called work specialization TORF When decisions can be made at lower levels in an organization, the organization is said to be decentralized, TORF Sara and her group meet face-to-face and attempt to generate a wide vanity of alternatives as possible solutions to a problem without has occurred in this situation TORF 1. The chain of commend answers this question a. What are the rules? b. How should I perform? c. How do I know when the task is complete? d. Who reports to whom 2. The breadth of a plan refers to a. Strategic versus tactical b. Specific versus directional c. Long-term versus short-term d. Single versus standing 3. Formal planning efforts can lock an organization into specific goals to be achieved within specific timetables, such goals may have been set under the assumption that the environment wouldn't change which may Influence the organization negatively when unexpected changes in the market happen. Therefore, planes should a. Be flexible concerns b. Enhance and support intuition and creativity Be fixed d. Improve employees' performance 4. Ana employees are recruited from functional departments to work on a specific project for a limited time period a. Team structure b. Matrix structure c. Product structure d. Divisional structure 5. The chain of command answers this question, a How do I know when the task is complete? b. Who reports to whom? c. What are the rules d. How should I perform? 6. All the following are correct characteristics of mechanistic organization EXCEPT. a. Rigid hierarchical relationships b. Centralized decision authority c. Fixed duties d. Few rules 7. Plans which establish the organization's overall objectives called a. Strategic plans b. Specific plans Tactical plans d. Standing plans 8. All of the following are examples of short term plans EXCEPT: a. Increasing revenue by 30% in 5 years b. Sending five employees to attend two conferences every six months Conducting training program to enhance the skills of employees d. Improving the quality of a product / service 9. A soap company that produces a bath soap department, a laundry soap department, and a dish soap department is using which of the following? a. Process departmentalization b. Functional departmentalization c. Product departmentalization d. Customer departmentalization 10- is a power based on fear a. Expert power b. Coercive power c. Legitimate power d. Referent power 11- An organization that divides its sales responsibilities into jeddah, Riyadh, and Dammam is using- Departmentalization a. Process b. Customer c. Product d. Geographical 12. A soap company that produces a bath soap department, a laundry soap department, and a dish soap department is using which of the following? a. Functional departmentalization b. Customer departmentalization Process departmentalization d. Product departmentalization 13- When burger king opened in Yanbu albalad. That area became a high traffic location. Therefore, herfy, and lately sultan delight opened near to it. It example of an/ a a. Strength b. Threat C. Opportunity d. Weakness 14- In traditional goal setting, these individuals set goals a. Top managers b. Middle managers c. Middle and low-level managers d. All managers and employees 15. Which one of the following I NOT allowed in a brainstorming session? a. Clear definition of the problem b. Large number of alternatives c. Recording of all alternatives d. Criticism or dismissal of poor ideas