___________________is defined as changing or creating more effective processes, products services, or ways of doing things. ____________________ is the production of novel and useful ideas and is a form of organizational innovation.

The primary key for an innovative work environment is the creation of a climate that fosters innovation and creativity. a. True b. False

Match the description with the correct term. ________Brainstorming A. What everyone else think of your idea ________Electronic Brainstorming B. Groups meet, together to generate ideas ________Evaluation Apprehension C. More controlled, uses the power of voting ________Nominal Group Technique D. Group members use computers to communicate and generate ideas

If Youre Not Failing, Youre Not Growing Sara Blakley suggests there are five top strategies for creating a learning environment that fosters a climate of successful failure. Which one is not one of her top 5? a. Set realistic expectations. b. Encourage responsibility for failure, not finger pointing or assigning blame. c. Keep failure in perspective. d. Establish a realistic number of failures and move on once you hit that number. e. Help employees see failure as temporary and learn from failure.