is not a tools used by TQM systems O a. Histograms O b. Cause and Effect O c. Control charts O d. Beta diagram HP laptop division has compared its laptop component performance with Dell Laptops components to assess its strength and weakness against competitor product performance. Identify the tool used by HP. O a. Run charts O b. Value added analysis c. Continuous improvement d. Competitive product analysis The Quality as Fitness of Use is defined by. O a. Joseph M Juran O b. Walter Shewhart O c. W. Edward Demin O d. Philip Crosby If the manger wants to identify the possible relationship between the changes observed in two different sets of variable, which quality tool do you advice? O a. Scatter diagrams O b. Histograms O c. Ishikawa diagram O d. Continuous improvement In TQM, while setting Quality objective, whose need has to be considered? O a. Worker need O b. Supplier need O c. Organizational need O d. Customer need