Question: Is there a difference between a successful customer and one who is merely satisfied? A ) According to Dr Deming According to Dr . Ishikawa

Is there a difference between a successful customer and one who is merely satisfied?
A) According to Dr Deming
According to Dr. Ishikawa
As stated by Dr. Taguchi
As described by Dr Armand Feigenbaum
According to Dr Crosby
Is there a difference between a successful customer and one who

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States there is a difference between a successful customer and one who is merely satisfied Dr . Deming Philip Crosby 3 . Dr . Ishikawa Dr Taguchi

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