Question: IS THERE ANYONE CAN HELP ME TO ANSWER QUESTION 18, 19 AND 20 ? PLEASE HELP YA WILL BE MUCH APPRECIATED !! 15. Following are

IS THERE ANYONE CAN HELP ME TO ANSWER QUESTION

IS THERE ANYONE CAN HELP ME TO ANSWER QUESTION 18, 19 AND 20 ? PLEASE HELP YA WILL BE MUCH APPRECIATED !!

15. Following are Alternative Dispute Resolution (ADR) used in variety of field, EXCEPT Berikut adalah Resolusi Pertikaian Alternatif (ADR) yang digunakan dalam pelbagai bidang, KECUALI A International business. / Perniagaan antarabangsa B. Landlord. / Tuan rumah C. Labour management / Pengurusan buruh D. Technology / Teknologi (1) 16. Following are the elements of mediation, EXCEPT Berikut adalah elemen-elemen pengantaraan, KECUALI A. Acceptable resolution / Resolusi yang diterima B. Private process. / Proses yang sulit C. Confidentiality / Kerahsiaan. D. Local government. / Kerajaan tempatan, (1) 17. ethics emphasize that individual ought to commit themselves to a series of moral rules or standards and make decisions based on those principles. Erika menekankan bahawa individu sepatutnya komited kepada satu siri peraturan atau plawalan moral dan membuat keputusan berdasarkan prinsip-prinsip tersebut, A. End-result / keputusan akhir B. Social contract / kontrak sosial c. Personalistic /peribadi D. Duty / tugas (1) Page 5 of 10 BDM203 BUSINESS NEGOTIATION/SEM. SEPT 2020 18. Cognitive biases are psychological tendencies that cause human brain to draw incorrect Ketidakadilan kognitif adalah kecenderungan fisiologikal yang menyebabkan otak manusia melakar yang tidak betul A ethics / etika B conclusion /kesimpulan C action / tindakan D result/hasil (1) 19. is the style of directness, assertiveness and control. adalah gaya ketelusan, ketegasan dan kawalan A. Dominance personality / Personaliti dominasi B. Influence personality / Personaliti mempengaruhi C. Steadiness personality / Personaliti kepantasan D. Introvert personality / Personaliti introvert (1) 20. All agreements should be put in writing to make sure both parties abide by the Semua perjanjian perlu dikemukakan secara bertulis untuk memastikan kedua-dua pihak mematuhi A agreement / perjanjian B. contact / kenalan C. laws / undang-undang D offers / tawaran (1)

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