ises and Problems

All applicable exercises and problems are available with McGraw$-$Hill's Connect ${?}^{TM}$ Accounting.

EXERCISE $2$B$-1$ Using Quality Management Terms $[$L$09]$

Listed below are terms relating to quality management.

$\backslash$table$[[$Appraisal costs,Quality circles$],[$Quality cost report,Prevention costs$],[$Quality$,$External failure costs$],[$Internal failure costs,Quality of conformance$]]$

Choose the term or terms that most appropriately complete the following statements. The terms can be used more than once. $($Note that a blank can hold more than one word.$)$

When a product or service does not conform to customer expectations in terms of features or performance, it is viewed as being poor ir

A product or service will have a low $q,$ if it does not function the way its designers intended, or if it has many defects as a result of sloppy manufacture.

A company incurs $q,$ and quality of conformance trom occurring. $$ in an effort to keep poor

A company incurs $$ and conformance has occurred. $$ because poor quality of

Of the four groups of costs associated with quality of conformance, generally the most damaging to a company. $$ are

Inspection, testing, and other costs incurred to keep defective products from being shipped to customers are known as

are incurred in an effort to eliminate poor product design, defective manufacturing practices, and the providing of substandard service.

The costs relating to defects, rejected products, and downtime caused by quality problems are known as

When a product that is defective in some way is delivered to a customer, then $$ are incurred.

Over time, a company's total quality costs should decrease if it redistributes its quality costs by placing its greatest emphasis on and $$ meet on a In many companies, small groups of employees, known as $$ regular basis to discuss ways to improve the quality of output.

The way to ensure that management is aware of the costs associated with quality is to sum$-$

EXERCISE $2$B$-1$ Using Quality Management Terms $[$L$09]$

Listed below are terms relating to quality management.

$\backslash$table$[[$Appraisal costs,Quality circles$],[$Quality cost report,Prevention costs$],[$Quality$,$External failure costs$],[$Internal failure costs,Quality of conformance$]]$

Choose the term or terms that most appropriately complete the following statements. The terms can be used more than once. $($Note that a blank can hold more than one word.$)$

When a product or service does not conform to customer expectations in terms of features or performance, it is viewed as being poor $i$

A product or service will have a low f it does not function the way its designers intended, or if it has many detects as a result of sloppy manufacture.

A company incurs $q,$ and quality of conformance from occurring. $$ in an effort to keep poor

A company incurs $q,$ conformance has occurred. and $$ because poor quality of

Of the four groups of costs associated with quality of conformance, $$ generally the most damaging to a company. ire

Inspection, testing, and other costs incurred to keep defective products from being shipped to customers are known as $.$

$q,$ are incurred in an effort to eliminate poor product design, defective manufacturing practices, and the providing of substandard service.

The costs relating to defects, rejected products, and downtime caused by quality problems are known as

When a product that is defective in some way is delivered to a customer, then $$ are incurred.

Over time, a company's total quality costs should decrease if it redistributes its quality costs by placing its greatest emphasis on $q,$ anc $$ meet on a

In many companies, small groups of employees, known as $$ regular basis to discuss ways to improve the quality of output.

The way to ensure that management is aware of the costs associated with quality is to summarize such costs on a $.$