IT competence can be beneficial to employees by providing them with the proper resources needed to accomplish tasks. This is especially relevant in times of operational changes when the company is implementing new innovations in order to gain more competitive advantages. Change is beneficial, yet leaves the business vulnerable to confusion, miscommunication and operational delays. IT competence can prevent disorder if employees can work through issues and retrieve essential tools easily without disrupting the workflow. Managers must consider processes, technology, and workers as an interconnected force because it will help them identify and manage inefficiencies, as well as develop organizational human capital and achieve their performance goals.

Assignment: suggestions for further resources, questions of clarification, or providing context and insight. Avoid simple posts of agreement; if you agree, explain why and then thoughtfully further the conversation.