It documents Chris and Angela's requirements, including Angela's decision to use a DJ for music at the reception. You estimate an initial budget, which is already at the top of your price range. When you meet Angela's father, he is upset because he assumed Angela knew she wanted live music. For now, his first band option is already reserved, and the others are more expensive. Skipping this requirement from a key stakeholder upfront now means a higher budget and compromise on band choice. Angela and her father are upset, but decide to spend the extra money and work with you on the other details of the wedding. The next element to plan is photography. Angela's only requirement is six hours of photography covering the wedding and reception, and three copies of a wedding album. You know several photographers who offer standard packages that meet these basic requirements. You suggest that there may be other factors to consider, such as the photographer's personality, the videos, what happens if he needs you to work overtime, etc. Angela is busy and asks him to select a photographer who meets her needs.

How do you respond to Angela?

He understands that Angela is busy at work and has clearly grasped her requirements. She seems unconcerned about the other elements she raised, so she selects a reliable photographer who fully meets her stated needs.

You insist on another meeting to agree on more specific criteria for the photograph. Angela is frustrated and says that she is over-planning this item and that she should book one of the options she identified, but then she agrees to meet with you again.