Question: It is 1 : 0 0 am when a patron approaches the bar and tries to order a shot. The patron is not intoxicated but

It is 1:00am when a patron approaches the bar and tries to order a shot. The patron is not intoxicated but you refuse service as the House Policy states no shots after midnight. The patron does not accept the refusal and argues you should still serve them the shot.
You need to follow the House Policy for this situation and issue a clear verbal warning to the patron.

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