Question: it is a multiple choice Questions 1. Why is decision making sometimes difficult for managers? A - Decision making should always be easy for managers


1. Why is decision making sometimes difficult for managers? A - Decision making should always be easy for managers because of their experience B- Customers change their mind and manager needs to change plans accordingly C- Conflicting expectations, lack of data, complexity, environmental changes, cost implications, politics 1)- Manager is not an expert on all areas and has no help 2. Which ones below are examples of a general manager's decisions? A - Customer selection and relationship management, marketing campaigns B- Priority setting, portfolio selection, budget allocation, delegation of responsibility, target setting, hiring, firing Setting human resource rules for the company Working hours for each week, working conditions, health and safety regulations 3. What are the sources for data for managers? A - Staff meetings and manager feesback 13- Social media C - Customers, employees, past data, statistics, competitors D- Newspapers, magazines, conferences
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