it is considered active and in transit. Every time

it goes through a checkpoint, such as arrival at

an intermediate destination, it is scanned and a

record is created indicating the time and place of

the checkpoint scan. The status changes when it

is placed on the delivery truck. It is still active,

but now it is also considered to have a status of

delivery pending. After it is delivered, the status

changes again.

From time to time, a shipment has a destina$-$

tion that is outside the area served by Union. In

those cases, Union has working relationships

with other courier services. After a package

is handed off to another courier, it is huicu as

being handed over. In those instances, a track$-$

ing number for the new courier is recorded $($if it

is provided$).$ Union also asks the new courier to

provide a status change notice after the package

has been delivered.

Unfortunately, from time to time, a package

gets lost. In that case, it remains in an active state

for two weeks but is also marked as misplaced. If

after two weeks the package hasn't been found,

it is considered lost. At that point, the customer

can initiate lost$-$package procedures to recover

any damages.