Question: It is early 2 0 2 2 , and the Board of Directors of Ulta Beauty has employed you as a consultant to determine the
It is early and the Board of Directors of Ulta Beauty has employed you as a consultant to
determine the future path for the company in Put simply, Ulta Beauty was at a crossroads.
While the world had largely recovered from the COVID pandemic, retailers such as Ulta
Beauty were reeling from the dramatic changes in their competitive environment. Consumers
had sharply altered their buying pattens, and as a result, Ulta Beauty was attempting to determine
their best path forward. Among the options that CEO Dave Kimbell and the Ulta Beauty Board
of Directors were considering was a deeper push into online sales, an expansion of their storewithinastore concept, and a company wide cost savings initiative.
The question was: what to do Ulta Beautys Board has requested that you evaluate the company
and its operations and assist the board in setting strategic direction in The board has
requested a report that a describes the three top strategic issues for the company that
management should address beginning in and b provides three recommendations for
management regarding how the company should begin to address these identified strategic
issues. Ulta Beautys board acknowledges that the company faces more than three strategic
issues in and requests you prioritize the top three issues in order to focus managements
attention on the most pressing priorities.
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