It is important to have a basic understanding of how hardware works to ensure hardware is performing adequately to serve my business needs. False True General-purpose, off-the-shelf application programs designed to help individual users increase their productivity are referred to as software. speech-recognition personal application graphic user input is a(n) operating system. Linux; proprietary Apache; open-source Apache; proprietary Linux; open-source To address trends in the grocery industry, stores are deploying online-only ordering strategies. False True