Question: It is strongly recommended thatl earning and development programmes for line managers incorporate conflict identification and ways in which to effectively deal with it: a.

It is strongly recommended thatl earning and development programmes for line managers incorporate conflict identification and ways in which to effectively deal with it: a. Briefly describe the dual concerns model of conflict management (2.5 marks). b. Define the different styles of conflict management identified in the dual concerns model (5 marks). c. Critically evaluate each conflict management style identified in the dual concerns model (7.5 marks).

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