It is your first week at work and you wanted to impress the owner of XYZ Brewing (your boss)! You were provided with this FMEA worksheet for the brewing process (Figure 3.12 in the textbook). Item No.: XXX Item description: brewing process Date: (1) (1) (1) (1) (2) (3) (5) (7) Function name Function Function Function process Potential Potential Potential Control measures ingredients equipment description failure effect(s) of cause(s) of used used modes failure failure Mashing-converts Malt and Mash tun 1-2 hour process where Starches Lower yield Operator error, SOP, training, starches released mash source water and grain bill of wort improper quality control during malting into (malted are heated inside the batch is process, sugars for fermenta- barley and mash tun not fully scrapped equipment tion through saccha- assorted converted malfunction, rification. This step grains called to sugars bad produces the wort the grain bill) ingredients Fermentation- Brewer's yeast Fermentation Fermentation vessels Bad batch Bad batch is Operator error, Recipe sheet, train- sugars generated in and flavored vessels are used to store scrapped improper ing, quality con- wort are converted hops mixed wort and add Bad batch is storage, bad trol, temperature, into alcohol and brewer's yeast or distributed ingredients and humidity- CO, producing other flavorings. Yeast controlled storage unfiltered and flocculate and precip- unconditioned final itate to bottom of the product vessel when fermenta- tion is finished *Note that for this FMEA example, Columns 4 and 6 are omitted for simplicity. 58. OPERATIONAL RISK MANAGEMENT of grain bill are Finally, your boss realized that your competencies go beyond the traditional technical and engineering, and is interested to know more about these other non-technical competencies Test Question 5. Identify and briefly describe to your boss the other non-technical competencies of a risk manager you learned in ENMA 424, and make sure clearly describe why each is important