IT RE$-$ENGINEERING

Many calls for reengineering suggest that information technology $($IT$)$ can be employed to enable significant organizational change. However, organizational inertia typically inhibits such change, resulting in IT development that reflects the organizational status quo. Of interest, then, are strategies and techniques that can be employed to support IT$-$enabled reengineering. Key to such reengineering is creativity. Therefore, this paper attempts to better understand creativity during IT requirements and logical design phases, at which time reengineering can be devised. A creativity model is adapted from the organizational literature and used to interpret the requirements gathering and logical design experiences of a firm attempting to reengineer its operations through the use of imaging technology. A comparison of creativity and traditional IT development was the accepting senior editor for this viewpoint reveals significant differences as well as similarities. Insight resulting from this exercise is offered to help managers and researchers identify important variables and relationships in the IT development creativity management process. The model, and future associated research can help researchers and managers: To determine to what degree creative IT requirements and logical design is feasible in a given organizational context and plan to execute a creative IT requirements and logical design process.

Question $1[15$ Marks$]$

The case study suggests that many studies on re$-$engineering show that information technology $($IT$)$ can be employed to enable significant organisational change. Outline FIVE $(5)$ benefits of technology within the healthcare, education and communication sectors$.$

Question $2[15$ Marks$]$

The model, and future associated research can help researchers and managers to determine to what degree creative IT requirements and logical design is feasible in a given organizational context and plan to execute a creative IT requirements and logical design process. There are types of information technology investment for decision$-$making. Discuss the major role of IT asset management, goals of IT assessment management and the processes involved.