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6. Mintzberg's Managerial Roles (Keyboard Navigable Alternate Version)
Mintzbergs Managerial Roles
The range of problems that managers face is enormous. Managers must be able to handle many problems simultaneously, and they often must make snap decisions using the intuition and experience gained throughout their careers to perform their jobs to the best of their abilities.
Henry Mintzberg, by following managers and observing what they actually dohour-by-hour and day-by-dayidentified 10 specific roles, or sets of job responsibilities, that capture the dynamic nature of managerial work. He grouped these roles according to whether the responsibility was primarily decisional, interpersonal, or informational.
Instructions: Match the role to the correct description.
Informational: Spokesperson Interpersonal: Leader Decisional: Negotiator Informational: Monitor Decisional: Resource Allocator Interpersonal: Liaison Decisional: Disturbance Handler Interpersonal: Figurehead Informational: Disseminator Decisional: Entrepreneur
Match each of the options above to the items below.
Bianca is fixing the problem that has resulted in a 20 percent drop in quality.
9
David is having a meeting with the other divisional heads to inform them of the new technology that was introduced at the latest industry conference.
No answer
Karen is arranging contracts with two new suppliers.
No answer
Reuben is deciding whether or not to open a new store in Shanghai.
No answer
Jonathan is giving a motivational speech to the new R&D team to encourage them to work hard to reach the lofty goals of their department.
No answer
Lisa is outlining the companys environmental sustainability goals to employees at a company meeting.
No answer
Kiyoshi is finalizing next years budget.
No answer
Tracy is working with the heads of marketing, design, and production to coordinate their work schedules and tasks for the new product launch.
No answer
Destry is reading the trade papers and attending industry conferences to see if there are new technologies, products, or ideas that may benefit the organization.
No answer
Nimita is launching the national advertising campaign for this seasons new fash

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