COMPLAINTS: 1. Client complaining about lack of feedback from the Agent. 2. Potential buyer/tenant complaining about...

 

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COMPLAINTS: 1. Client complaining about lack of feedback from the Agent. 2. Potential buyer/tenant complaining about misrepresentation on a listing. 3. Client complaining about lack of photo's in routine inspection. 4. Vendor complains about agent being late for buyer inspection. 5. Landlord complaining about the property manager not communicating in due time. Select two (2) complaints from the above list and provide the process of resolving them. You will need to include details for: • documenting the complaint • the resolution • follow up • review based on follow up Complaint 1: Enter a response here (No limits) Complaint 2: Enter a response here (No limits) le le Hint: You should include details for documenting the complaint, the resolution, follow up and review based on follow up. Reference: CPPREP5010 Learner Guide in your resources tab for more information on this topic. COMPLAINTS: 1. Client complaining about lack of feedback from the Agent. 2. Potential buyer/tenant complaining about misrepresentation on a listing. 3. Client complaining about lack of photo's in routine inspection. 4. Vendor complains about agent being late for buyer inspection. 5. Landlord complaining about the property manager not communicating in due time. Select two (2) complaints from the above list and provide the process of resolving them. You will need to include details for: • documenting the complaint • the resolution • follow up • review based on follow up Complaint 1: Enter a response here (No limits) Complaint 2: Enter a response here (No limits) le le Hint: You should include details for documenting the complaint, the resolution, follow up and review based on follow up. Reference: CPPREP5010 Learner Guide in your resources tab for more information on this topic.

Answer rating: 100% (QA)

Complaint 1 Potential buyertenant complaining about misrepresentation on a listing Documenting the Complaint Obtain a written statement from the complainant detailing the specific points of misreprese... View the full answer