Question: J . D . had an appointment at the doctor's office, but couldn't make it on time due to traffic. By the time he arrived,

.

.

had an appointment at the doctor's office, but couldn't make it on time due to traffic. By the time he arrived, the doctor had already begun with the next patient. This illustrates the

________

of services.

.

intangibility

.

inseparability

.

variability

.

perishability

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