1. Jack is a manager in human resource department. He often conducts job interviews to select new employees for new opening positions in his company. Which management function does Jack often perform in this case?

   	a.	Planning function.
   	b.	Organizing function.
   	c.	Leading function.
   	d.	Controlling function.

2. Henry is a manager in an operations department in a computer manufacturing company. He thoroughly studied the production process and calculated how long it takes to get the job done. Then he figured out a more efficient way to put all parts together for a computer. He trains and develops employees to use the new method and works with employees to implement the scientific principles. Which of the following management theories does Henry use in this case?

   	a.	Theory X and Theory Y.
   	b.	Systems management.
   	c.	Human relations management.
   	d.	Scientific management.

3. The healthcare industry is going through dramatic changes not only because of the government healthcare reform, but also because of changes in our beliefs about well-being. As a result, the spending on health products and services of all kinds is rising. The healthcare industry is

   	a.	In a relatively stable and complex environments.
   	b.	In a relatively stable and simple environment.
   	c.	In a relatively dynamic and simple environment.
   	d.	In a relatively dynamic and complex environment.