Jackie Chan is the CEO of Kayz Supermarket. He recognizes that his company in dire need of
Question:
Jackie Chan is the CEO of Kayz Supermarket. He recognizes that his company in dire need of an OD intervention and is about hire an Organization Development Practitioner to conduct team-building exercises with his staff. Unfortunately, most of the staff do not get along well and customer service is tremendously mediocre. To add insult to injury, recent video footage of two employees engaging in a brawl was leaked by an employee and went viral across all major social media platforms.
How would you find the consultant that matched your skill or knowledge needs? Would any of these skills or knowledge needs be the same even if you had a different problem to address?
Would you select an internal or external consultant? Why?
How would you know if a consultant has the skills you seek? If you were the practitioner, how would you show that you held these skills?
Organizational Behaviour Concepts Controversies Applications
ISBN: 978-0132310314
6th Canadian Edition
Authors: Nancy Langton, Stephen P. Robbins, Timothy A. Judge, Katherine Breward