Question: James, a supporting technician, is trying to resolve an issue pertaining to the router. On inspecting the issue, he figured that the router was unable

James, a supporting technician, is trying to resolve an issue pertaining to the router. On inspecting the issue, he figured that the router was unable to move packages from one node to another. As a resolution to this problem, he intends to follow the OSI model for troubleshooting. What layer of the OSI model should he inspect to understand the issue relating to the router?

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