Question: Jane is a practice administrator at a large medical practice that deals primarily with elderly patients. A serious winter storm is predicted to hit the
Jane is a practice administrator at a large medical practice that deals primarily with elderly patients. A serious winter storm is predicted to hit the region in the next hours, with roads likely to become impassable. What would Jane's best course of action be in preparing the practice for this impending situation?
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Close the practice at the end of the day, and put a recording on the telephone system indicating that the practice will reopen once the storm has passed.
Instruct all patients to go immediately to the emergency department of the local hospital.
Implement the practice's winter storm emergency plan, which includes operating the practice on a telephone triage basis only during the storm.
Have staff stay at the office overnight, and open the practice as usual the next day.
Wait and see how bad the storm really is and decide then.
Forward all the phones to the physician on call.
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