Jeff Koons' A Team wants to proceed with their proposal which aims to take over more market share, while the B Team insists the resources would be better used to repair the company's service vehicles $($this will increase speed of service and consequently customer satisfaction$).$ Both teams have submitted vague analyses with lofty promises but few solid calculations to support their assertions. In addition to this lack of clear information, the industry is also undergoing significant change brought on by the introduction of a new $Al$ technology, as well as disgruntled employees from different departments calling in sick at random times. Jeff Koons is having trouble visualizing the opportunity costs of both proposals, meaning he cannot see how his decision for the A Team will link to and affect that of the B Team. Jeff Koons is facing a decision.

Nonprogrammed

Programmed

Wicked

Conventional

Irrational