Jim's air conditioning unit stopped working in the middle of a heat wave. His elderly mother

lives with him and is in poor health. He needed to get his house cooled as soon as possible.

Acme Heating and Cooling came to service Jim's AC unit. The technician told Jim his unit

was "shot" and must be replaced. The technician gave Jim a price of $$5,000$ to install a new

unit. Knowing that time was of the essence, Jim hired Acme to replace the unit. Later, Jim

discovered that Acme charged him more than twice the amount that any other heating and

cooling company in the area would have charged for installing the same AC unit. This

situation is best described as which of the follow types of ethical dilemmas?

committing acts of personal decadence

violating rules

engaging in conflict of interest

taking unfair advantage