Job performance is perhaps the ultimate outcome variable in organizational behavior research. At the end of the day, bottom$-$line performance is critical. This activity is important because a person$$s job performance consists of two major components: task and conceptual performance. Moreover, organizations are also concerned with both how effective and how efficient each employee is$.$ Therefore, as a manager, it is important that you understand terminology regarding job performance.

The goal of this activity is to demonstrate your understanding of the difference between task and contextual performance, and the difference between effectiveness and efficiency.

Read each item below and match it to either task or contextual performance, or effectiveness versus efficiency.

$1.$ "The bottom line": "The bottom line" is a synonym for this

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$2.$ Resources: The amount of resources dedicated to attaining the results

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$3.$ Critical Job Tasks: Also known as critical job tasks

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$4.$ Good Soldiering: Also known as good soldiering

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$5.$ Job Analysis: Used to specify the nature of the job activities for this

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$6.$ Results: The results an employee achieves

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$7.$ OCB: Also known as Organizational Citizenship Behavior $($OCB$)$

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