Jodie, Sam, and Arjun work for a small casting firm in the film industry and they are trying to work out why their team regularly fails to achieve goals efficiently and effectively. The team has a strong leader, experienced members and has more than adequate resources at its disposal. While they are cohesive and highly skilled, one problem they have identified is that they lack confidence in the team and don't feel like they are capable of achieving their desired outcomes. According to the Team Effectiveness Model, what does this work team lack?