Question: John experienced a serious workplace incident with a client a few days ago. Although it was a serious incident, he only had a minor injury
John experienced a serious workplace incident with a client a few days ago. Although it was a serious incident, he only had a minor injury o being bruised on his arm. You provided initial debriefing immediately after the incident, however you have not had a formal meeting with John as he has been on leave for the last 2 days. He is due to return to work tomorrow.
In your role play you need to conduct the debriefing with the employee ensuring you:
- how we can Communicate the plan for the debriefing and support meeting : please give me some questions which i can ask him
- how we can Conduct debriefing in a safe environment . please give me some questions which I can ask him
- HOW CAN I Use the 6 stages of debriefing techniques to encourage further exploration of emotions and experiences to assist in reflection on issues . please give me some questions which i can ask him
- Ask appropriate questions to open discussion . please give me some questions which i can ask him
- how can I Conduct a risk assessment and provide recommendations for crisis support and/or for follow up . please give me some questions which i can ask him
- how can I Describe steps would you follow respect privacy of the employee. please give me some questions which i can ask him
can you help me in writing a script between John and me
Ask appropriate questions to open discussion:
- "How has this situation affected your relationships with team members?"
- "What challenges have you faced in managing your tasks?"
- "Are there any specific incidents or moments that stand out to you as particularly stressful?"
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