John feels like he is always $"$at work" because he can be reached on his mobile device at any time and he is always taking work home. His employer should:

$2$ points

A$)$ give him a raise.

B$)$ tell him how much it appreciates his hard work.

C$)$ upgrade his personal technology.

D$)$ tell him to stop complaining since everyone else is working hard too.

E$)$ help him to attain work$-$life balance.

$2.$ The most important reason why managers need to know how to measure personality is that research has shown that personality tests...

$2$ points

A$)$ are useful in hiring decisions.

B$)$ are biased against minorities

C$)$ can avoid stereotyping.

D$)$ can lead to a reduction in perceptual errors.

E$)$ screen out people with Machiavellian tendencies.

$3.$ Kyle does not like to work with people of a particular ethnicity even before he has met them. Kyle is exhibiting...

$2$ points

A$)$ selective perception.

B$)$ stereotyping.

C$)$ projection.

D$)$ heredity.

E$)$ prejudice.

$4.$ You are a supervisor for a small retail store and have decided to apply the Big Five Personality Model to try and understand your subordinates and their work habits. You have determined that Brian is an extravert and Jim is not conscientious. Brian will likely...

$2$ points

A$)$ be shy and reserved.

B$)$ perform well as a salesman because of his ability to be outgoing.

C$)$ be unassertive and not do well as a salesman.

D$)$ be quite comfortable with solitude and individual work.

E$)$ be able to work well under pressure, as long as he is working as an individual and not as part of a team.

$5.$ Organizational commitment refers to the degree to which...

$2$ points

A$)$ employees and employers are both committed to each other.

B$)$ employers are committed to maintaining the membership of their employees.

C$)$ employers are committed to their employees.

D$)$ employees identify with the organization they work for and its goals.

E$)$ employees identify with the organization's purpose.

$6.$ If an employee's attitude is negative toward his or her job, that employee likely does not have...

$2$ points

A$)$ job satisfaction.

B$)$ shared values.

C$)$ organizational commitment.

D$)$ job commitment.

E$)$ continuance commitment.

$7.$ Tina really cares about the work she does and strongly identifies with her position and responsibilities. This is an example of$...$

$2$ points

A$)$ affective commitment.

B$)$ continuance commitment.

C$)$ core self$-$evaluation.

D$)$ organizational citizenship behaviour.

E$)$ job involvement.

$8.$ An individual's involvement with, satisfaction with, and enthusiasm for the work he or she does is the concept of$...$

$2$ points

A$)$ psychological empowerment.

B$)$ employee engagement.

C$)$ loyalty.

D$)$ humane orientation.

E$)$ normative commitment.

$9.$ Attitudes are evaluative statements about objects, people, or events. Attitudes in the workplace are important because they...

$2$ points

A$)$ predict differences in employee values.

B$)$ show differences in job experience.

C$)$ determine the need for training.

D$)$ affect job behaviour.

E$)$ show personalities or employees.

$10.$ A team is$...$

$2$ points

A$)$ people, like factory workers, who perform the same tasks.

B$)$ any group of people working together.

C$)$ a number of people working together toward and accountable for a common goal.

D$)$ a group of people with a common relationship.

E$)$ members of the same department.

$11.$ Suppose an ad hoc group forms to help eliminate a parking problem within their organization. As the group begins to work on this project, a new public transportation system is introduced and fewer employees drive to work. Discovering that its mission is no longer needed, the group gradually disbands and eventually stops meeting altogether. In what stage of development does this group appear to be$?$

$2$ points

A$)$ adjourning

B$)$ performing

C$)$ storming

D$)$ norming

E$)$ forming

$12.$ Organizations have turned to teams as a better way to use employees' talents. This is because teams...

$2$ points

A$)$ are quick to accomplish tasks.

B$)$ are slower to deploy, thereby commitment is strengthened.

C$)$ know how to work closely together.

D$)$ are more flexible and more responsive to changes than individuals.

E$)$ have cohesiveness among members.

$13.$ Groups become a "team" when...

$2$ points

A$)$ the president of the company tells them they are a team.

B$)$ each member understands his or her own goal in the task.

C$)$ members accept and share accountability for the work.

D$)$ a leader is appointed.

E$)$ members get to know one another.

$14.$ Ted is very good about being friendly at all times with his employees, and he always makes a point of praising them when they do good work. What type of power is Ted using?