John has been appointed as the HR manager for a High-Zone Solutions, a technology specialist company that caters to a very elite group of companies. High-Zone Solutions comprises of the following: CEO; CFO; HR Manager; Receptionist; 3 Administrators and 15 technicians, a total of 22 employees. Amelia has noticed a drop in productivity over the past few months, therefore she wants to conduct an in-depth investigation into the reasons for the decrease.

Classify which Research Paradigm this investigation would fall under, stating some of the characteristics of the paradigm to justify your classification and also help John to investigate the decrease in productivity at High-Zone Solutions, which Research Strategy should she use? Justify why this would be the best strategy?. (20)