John purchased a laptop computer and used it for three months when he noticed that it was not retaining battery charge as long as the manual indicated. He contacted the company and received a new laptop under the warranty program. The cost incurred by the computer company to replace John's laptop would fall under appraisal costs Oprevention costs O internal failure costs O external failure costs none of the choices are correct John purchased a laptop computer and used it for three months when he noticed that it was not retaining battery charge as long as the manual indicated. He contacted the company and received a new laptop under the warranty program. The cost incurred by the computer company to replace John's laptop would fall under appraisal costs Oprevention costs O internal failure costs O external failure costs none of the choices are correct