John, the postmaster general for a small post office in Centertown, Missouri, needs to redesign the business process to reduce labor costs and increase automation due to budget cuts. The current operation includes:

Receiving$/$Intake: One employee handles deliveries from the main distribution center, taking $1-2$ hours per delivery.

Sorting: One employee sorts mail by delivery mechanism, type, and destination, which can take $1-3$ days.

Staging: One employee schedules delivery routes and moves mail to the appropriate locations, taking up to $8$ hours.

Mail Delivery: Three employees each manage a daily delivery route, taking $3-5$ hours depending on volume.

Create a business process flow chart documenting the current $"$as$-$is$"$ condition. Then, devise a new, more automated process$--"$to be$"--$that reduces labor costs, and include a corresponding flow chart for the new process. For your flow chart use Word, PowerPoint, Visio, or similar charting tool. In this same document you should provide a narrative of what your new more automated process is$,$ and how it works.