Question: Johnson & Johnson continually works to maintain customer respect and trust. Customer respect could be in the form of recognizing that a person from another

Johnson & Johnson continually works to maintain customer respect and trust. Customer respect could be in the form of recognizing that a person from another country might have different habits and beliefs and not be integrated into the habits and beliefs of the Johnson & Johnson employee. In other words, the person is not
a. congruent
b. empathetic
C. acculturated
d. assertive
e. ethnocentric
Johnson & Johnson continually works to maintain customer respect and trust.

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