Question: Jorge Ortega has been using a 1 0 percent capacify cushion, servicing 6 0 customers an hour. There is a good deal of customer contact,

Jorge Ortega has been using a 10 percent capacify cushion, servicing 60 customers an hour. There is a good deal of customer contact, and customer service has been poor dues to random fluctuations in demand. If he increases his capacity cushion to 20%, what will be the new capacity requirement?
A.67
B.80
C.60
D.75
Jorge Ortega has been using a 1 0 percent

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