Question: Josh has an interview for a position as a manager at a local sporting goods store. He doesn't have strong customer service and leadership skills

Josh has an interview for a position as a manager at a local sporting goods store. He doesn't have strong customer service and leadership skills or experience, but he wants to make a good impression and be offered the job. In the interview, he represents himself as a people-person with a natural talent for managing others. What does his interview behavior represent?

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