Question: Juran constantly stressed the need for managers to plan if they wanted to achieve good quality. ISO 9 0 0 0 Quality Management System (

Juran constantly stressed the need for managers to plan if they wanted to achieve good quality. ISO 9000 Quality Management System (QMS) requires control plans. According to our text, a control plan is bet described as:
a Process Failure Modes and Effects Analysis (PFMEA) process.
a quality control system
A sampling plan for inspection of process output
a documented, prative approach to define how to respond when a process is out of control
Juran constantly stressed the need for managers to plan if they

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