Question: Just Number #3 please make it 3 paragraphs, each 4 sentences accommot be repaired we look at its individual components the addition to cost, quality,
Just Number #3
please make it 3 paragraphs, each 4 sentences
accommot be repaired we look at its individual components the addition to cost, quality, delivery, and quality? Why or real and refurbishing services. Brian Morris, director and Electronics (ATCL), which performs asset TONET engineering for this Texas-based gave a detailed nation of the process involved in giving a returned product When we are from one do a lost inspection find out how the product has. If there is nothing it was repackage it for sale. If it's a faulty products By the war and what takes to por The next step is to the comics of the repair Game the offering a product does it make sense to repair it? This goes had ces. The meant to be profitable. The to the cost/benefit of conducting the testing and refurbishme and refurbishment operation, and it cmerges like new. If the prol plastic housing is still in good shape, for instance, the plastic con be reclaimed and used to refurbis another product. Batteries at another key component. Most batteries are not exposed, so they 252 PART I ESTABLISHING SUPPLY CHAIN LINKAGES shar product is typically 70 10 80 percent of the product's original cos If a product is deemed worth fixing, we put it through CASE STUDY Green Reverse Logistics in the Electronics Industry' The path to a greener supply chain is often paved with forward- looking ideas focused on environmentally friendly manufac- turing transportation, and distribution processes. For some companies, however, the key to jump-starting supply chain sustainability can be found in reverse. By embracing reverse logistics strategies including returns management, product repair and refurbishment, recycling of goods and materials and proper disposal of materials from unwanted goods- companies can move the sustainability while also cutting costs and reaping products with a longer shelf life One business sector that is championing these activities - and seeing the bottom-line benefits is the electronics indus- try largely because of skyrocketing growth in high-tech gadgets. Thanks to ever-changing technology, top sellers such as digital cameras, cell phones, video game systems, compu- ers, televisions, and other electronic devices become obsolete in a few short years leaving electronics manufacturers to deal with mountains of unwanted product. Recycling still hold a charge property and are in good shape cosmetically, they For electronics manufacturers, recycling unwanted compo- are often put through reconditioning After reconditioning. He nents is one key aspect of green reverse logistics. In 2007, them as replacement batteries or sell them to other refurbishing Samsung, a global leader in the electronics industry. began operations. We also find uses for components such as koba its Recycling Direct program-partnering with take-back and USB cables and recycling companies that do not incinerate, send materi als to solid waste landfills, or export toxic waste to develop- Products with components that don't make the grade are some ing countries and has since recycled 14 million pounds of into containers and sent to a recycling house. Recyclers cash and waste from its consumer goods and IT products. The com grind plastic components and send them to an injection mold facit pany has established drop-off locations across all 50 states ity, where that plastic is put back into production for new plastics in more than 200 fixed locations, where consumers can take manufacture. Circuit boards can be crushed and smelted, and the unwanted electronics (both Samsung and non-Samsung precious metals such as titanium, copper, and small traces of brands). "Our goal is to make it convenient for Samsung gold are removed and sold to another circuit board manufacturer customers to recycle old TVs, phones, camcorders, printers, or even a jewelry house. notebook computers, and other electronics at no charge." explains David Steel, senior vice president of marketing for We are working to help manufacturers utilize refurbished and reclaimed parts so they can cut down on purchasing new porte Samsung North America. The company has also teamed up with the U.S. Postal Ser- This helps them reduce costs, and it allows us to keep waste from vice and third-party logistics company Newgistics to operate piling up in landfills the Samsung Take Back & Recycling program, which enables consumers to recycle used printer cartridges. Using a prepaid Questions Smart Label, customers can return old printer cartridges to 1. Consider the examples of recycling and refurbishing Samsung by simply dropping them in any mailbox. Through described in the case. Who are the various stakeholders this program, Samsung ensures that empty cartridges are who benefit from these efforts? How do efforts to build safely reprocessed into their major usable component materi- als (including plastics, metals, and packaging materials), and sustainable supply chains differ from simple good busi- then it makes those reprocessed materials available for reuse in new manufacturing for a range of products, cling program in a business environment that did not Refurbishing When consumers return an electronics product because it is outdated or not functioning properly, they don't likely give much thought to what happens next. But what happens next is at the heart of business for companies such as ATC Logistics ness practice? 2. Would Samsung have put in place the Take Back & Recy- emphasize sustainability? Why or why not? What about ATCLE's refurbishing services? 3. In your opinion, will sustainability become another core measure of operations and supply chain performance, in why not? 'Adapted from A. R. Partridge. "Green Reverse Logistics Pirin abound Logistics magazine (lawan