Just specify how to interpret the data and methods.

I am doing a survey about an IT company which offers a program. In the questionnaires, i have to study the satisfaction of consumers regarding the program and the process of consumers encounter problems while using the program. There are different types of questions in the questionnaires, and we have to interpret those data. Questions: Come up with at ieast 5 methods to interpret the data. They can be independent or paired with other variables and specify the hypothesis test {parametric or nonparametric} such as t test, Chisquare test. The type of data collected is as below. 1. Gender of the consumer 2. Age group 3. Monthly income 4. How frequent consumer use the program. 5. How long consumer start to use the data [More than 2 years, 1 year or half year} Likert Scale Questions {on scale of 5. 1='v'ery unsatised; 3=Neutral; 5='v'ery satisfied] 1. How was the past experience while using the program. 2. How frequent problems occur while using the program. 3. The motivation for consumer to use this software is because other software does not have the functions that consumer needs. 4. My preference is gradually shifting to our program. 5. Our program is essential as it is convenient than others program. 6. l[Cl'ur program is mature enough (free of error] 1 Is consumer satised with our program? Short answer questions {uaiitative Have consumer experience problems while using out program. If yes specify What caused the problem to occur? What action is taken after encounter the problem? PE-Ul'dl\" Did the problems rectied after action was taken