just still not answer for qoution ( e-f)

Please note claiming that you were not aware of need to reference is no excuse. Answer all the below Tasks. Each task carries equal marks General Assessment Criteria: a. Paragraphs b. Proper tone c. Consider all of the 7C Scenario: Mr. Hamdan Abadi, is the CEO of a large construction company in the Middle East called "ZZZ Construction." This company have been regularly dealing with car dealer company called "ABC car dealer", and you have been a loyal customer since 2013, purchasing 100 vehicles every October of the year. Since 2013 till 2019 you had an outstanding customer service with great prices, and excellent vehicles conditions. Never, during these seven years, you had any issues and all your requirements was fulfilled by the Head Managers at the required deadlines. In June 2020, you have been informed via a formal letter, that the General Manager Mr. Khaled Helmy and Head Sales Manager Ms. Hend Al-Salma have resigned from "ABC car dealer." In addition, you have been further informed that new General Manager is Mr. Ali Basha and Head Sales Manager is Mr. Anass Morsy with their contact details. As per schedule per year, in October 2020, the CEO of ZZZ Construction sent a formal letter and a purchase order (PO No: 129871) to ABC car dealer attention to General Manager is Mr. Ali Basha and Head Sales Manager is Mr. Anass Morsy, to purchase fifty (50) brand new Nissan Titan XD vehicles, due to the economies turnaround caused by COVID-19. In the letter you have explained clearly, that you require all 50 vehicles to be delivered at your head office located in Business Bay Dubai on 11 October 2020 by 5:00 pm. However, on 11* October 2020. only 20 vehicles got delivered at 6:30 pm. The other 30 vehicles got delivered on 15 October 2020 at 5:30 pm without informing you or your staff members. In addition, on Friday 16 October 2020 you staff member conducted a full inspection on each vehicle and found 28 vehicles have scratches and damages on the body and on the interior. Furthermore, the concerning news, is that seven vehicles had engine issues and need to be returned ASAP This issue has caused ZZZ Construction a lot of problems, including inconvenience, project managers got delayed, staff member working on Friday (weekend), loss of time, and extra wages paid to staff members for working extra hours. Therefore, there was time and financial loss to your organization The CEO of Zzz Construction is furious of the situation and demand financial compensation from ABC Car dealer Company details: ZZZ Construction: Address: Building 7, No 1275 Business Bay Dubai Phone: 04 7759555 Email: Mr. Hamdan Abadi habadiaza.com ABC car dealer: Address: Sheikh Mohammed Bin Zayed Rd - Sharjah Phone: 06 5776333 Mr. Ali Basha a.basha@abc.com Mr. Anass Morsy amorsyidah.com I. Task 1: 250 words to 350 words As the new General Manager from ABC car dealer, you need to write a formal letter to the CEO of ZZZ Construction dated 15 of June 2020. Introducing yourself and explaining the changes that ABC car dealer went through in the past six months and reasons. In your letter, you need to introduce the new Head Sales Manager Mr. Anass Morsy and explain his position with ZZZ Construction In your letter, you require to give assurance that the customer service and quality will maintain at a high level of standard and even better than before". You need to explain that these internal changes that occurred at ABC car dealer will not have any impact on ZZZ Construction (Tip Be Creative!) II. Task 2: 250 words to 350 words As the new Head Sales Manager from ABC car dealer, you need to write a formal letter dated 17" of June 2020 to the CEO of ZZZ Construction Introducing yourself and explaining your duties and responsibilities with ZZZ Construction. Explain to the CEO of ZZZ Construction that you will ensure that all his requirements will be met at the specific deadlines and operation will run smoothly. Give the feeling to the CEO of ZZZ Construction, that he is dealing with professionals and experts Some duties and responsibilities are: Obtain best possible prices from the GCC region Ensure the vehicle are in high standards No damage to the body and interior of the vehicles Engine and transmission tested and in working order Number plates and warranty books registered for each vehicle III. Task 3: 250 words to 350 words As the CEO of Zzz Construction you require to write a formal letter dated 27 July 2020 to the General Manager and Head Sales Manager to make an order of fifty (50) brand new Nissan Titan XD vehicles. You need explain the order for the year 2020 is 50% less than previous years due to COVID-19 and its economy impacts. In the letter you need to provide clear instructions on the following: 50 Nissan Titan XD vehicles to be delivered at your head office located in Business Bay Dubai on 11 October 2020 by 5:00 pm. Number plates and warranty books registered for each vehicle by 11 October 2020 Full inspection reports to the engine, transmission, AC, body, and interior to each vehicle You need to attach the (PO No: 129871), having the cost per vehicle at 219,500 AED including registration, delivery fees, and VAT. IV. Task 4: 400 to 600 words As a long-standing customer, you are required to write a letter of formal complaint dated 18h October 2020, to the General Manager and the Head Sales Manager of ABC car dealer on the situation. You are required to express your dissatisfaction and include in the letter the reasons why you are dissatisfied and request financial compensation of 375,000 AED (Tip: Be Creative!) v. Task 5: 400 to 600 words As the General Manager of ABC Car dealer received the letter of complaint from the CEO of ZZZ Construction. How would you respond to this letter of complaint given that is a valued customer for 7 years? You request to conduct a formal meeting with the CEO of ZZZ Construction on 21" of October 2020 at 10:00 am at his office. VI. Task 6: 250 words to 350 words For the formal meeting between the CEO of ZZZ Construction, General Manager of ABC Car dealer, and Head Sales Manager from ABC car dealer, make an agenda. Include all that is relevant. Use any format you know of. Include all the ingredients of an agenda. (Tip: Be Creative!) VII. Task 7: 400 to 600 words As the General Manager of ABC Car dealer, you need to write a formal complaint resolution letters to the CEO of Zzz Construction. Outlining the agreements that took place in the meeting to resolve the issues. (Tip: Be Creative!) VIII. Task 8: 1500 to 2000 words Write an objective report. (a) Keep the 5 WH plan in mind. (b) Use headings and sub-headings effectively. (c) Use the report format you have learnt in the class, including all the parts of a standard report Please note claiming that you were not aware of need to reference is no excuse. Answer all the below Tasks. Each task carries equal marks General Assessment Criteria: a. Paragraphs b. Proper tone c. Consider all of the 7C Scenario: Mr. Hamdan Abadi, is the CEO of a large construction company in the Middle East called "ZZZ Construction." This company have been regularly dealing with car dealer company called "ABC car dealer", and you have been a loyal customer since 2013, purchasing 100 vehicles every October of the year. Since 2013 till 2019 you had an outstanding customer service with great prices, and excellent vehicles conditions. Never, during these seven years, you had any issues and all your requirements was fulfilled by the Head Managers at the required deadlines. In June 2020, you have been informed via a formal letter, that the General Manager Mr. Khaled Helmy and Head Sales Manager Ms. Hend Al-Salma have resigned from "ABC car dealer." In addition, you have been further informed that new General Manager is Mr. Ali Basha and Head Sales Manager is Mr. Anass Morsy with their contact details. As per schedule per year, in October 2020, the CEO of ZZZ Construction sent a formal letter and a purchase order (PO No: 129871) to ABC car dealer attention to General Manager is Mr. Ali Basha and Head Sales Manager is Mr. Anass Morsy, to purchase fifty (50) brand new Nissan Titan XD vehicles, due to the economies turnaround caused by COVID-19. In the letter you have explained clearly, that you require all 50 vehicles to be delivered at your head office located in Business Bay Dubai on 11 October 2020 by 5:00 pm. However, on 11* October 2020. only 20 vehicles got delivered at 6:30 pm. The other 30 vehicles got delivered on 15 October 2020 at 5:30 pm without informing you or your staff members. In addition, on Friday 16 October 2020 you staff member conducted a full inspection on each vehicle and found 28 vehicles have scratches and damages on the body and on the interior. Furthermore, the concerning news, is that seven vehicles had engine issues and need to be returned ASAP This issue has caused ZZZ Construction a lot of problems, including inconvenience, project managers got delayed, staff member working on Friday (weekend), loss of time, and extra wages paid to staff members for working extra hours. Therefore, there was time and financial loss to your organization The CEO of Zzz Construction is furious of the situation and demand financial compensation from ABC Car dealer Company details: ZZZ Construction: Address: Building 7, No 1275 Business Bay Dubai Phone: 04 7759555 Email: Mr. Hamdan Abadi habadiaza.com ABC car dealer: Address: Sheikh Mohammed Bin Zayed Rd - Sharjah Phone: 06 5776333 Mr. Ali Basha a.basha@abc.com Mr. Anass Morsy amorsyidah.com I. Task 1: 250 words to 350 words As the new General Manager from ABC car dealer, you need to write a formal letter to the CEO of ZZZ Construction dated 15 of June 2020. Introducing yourself and explaining the changes that ABC car dealer went through in the past six months and reasons. In your letter, you need to introduce the new Head Sales Manager Mr. Anass Morsy and explain his position with ZZZ Construction In your letter, you require to give assurance that the customer service and quality will maintain at a high level of standard and even better than before". You need to explain that these internal changes that occurred at ABC car dealer will not have any impact on ZZZ Construction (Tip Be Creative!) II. Task 2: 250 words to 350 words As the new Head Sales Manager from ABC car dealer, you need to write a formal letter dated 17" of June 2020 to the CEO of ZZZ Construction Introducing yourself and explaining your duties and responsibilities with ZZZ Construction. Explain to the CEO of ZZZ Construction that you will ensure that all his requirements will be met at the specific deadlines and operation will run smoothly. Give the feeling to the CEO of ZZZ Construction, that he is dealing with professionals and experts Some duties and responsibilities are: Obtain best possible prices from the GCC region Ensure the vehicle are in high standards No damage to the body and interior of the vehicles Engine and transmission tested and in working order Number plates and warranty books registered for each vehicle III. Task 3: 250 words to 350 words As the CEO of Zzz Construction you require to write a formal letter dated 27 July 2020 to the General Manager and Head Sales Manager to make an order of fifty (50) brand new Nissan Titan XD vehicles. You need explain the order for the year 2020 is 50% less than previous years due to COVID-19 and its economy impacts. In the letter you need to provide clear instructions on the following: 50 Nissan Titan XD vehicles to be delivered at your head office located in Business Bay Dubai on 11 October 2020 by 5:00 pm. Number plates and warranty books registered for each vehicle by 11 October 2020 Full inspection reports to the engine, transmission, AC, body, and interior to each vehicle You need to attach the (PO No: 129871), having the cost per vehicle at 219,500 AED including registration, delivery fees, and VAT. IV. Task 4: 400 to 600 words As a long-standing customer, you are required to write a letter of formal complaint dated 18h October 2020, to the General Manager and the Head Sales Manager of ABC car dealer on the situation. You are required to express your dissatisfaction and include in the letter the reasons why you are dissatisfied and request financial compensation of 375,000 AED (Tip: Be Creative!) v. Task 5: 400 to 600 words As the General Manager of ABC Car dealer received the letter of complaint from the CEO of ZZZ Construction. How would you respond to this letter of complaint given that is a valued customer for 7 years? You request to conduct a formal meeting with the CEO of ZZZ Construction on 21" of October 2020 at 10:00 am at his office. VI. Task 6: 250 words to 350 words For the formal meeting between the CEO of ZZZ Construction, General Manager of ABC Car dealer, and Head Sales Manager from ABC car dealer, make an agenda. Include all that is relevant. Use any format you know of. Include all the ingredients of an agenda. (Tip: Be Creative!) VII. Task 7: 400 to 600 words As the General Manager of ABC Car dealer, you need to write a formal complaint resolution letters to the CEO of Zzz Construction. Outlining the agreements that took place in the meeting to resolve the issues. (Tip: Be Creative!) VIII. Task 8: 1500 to 2000 words Write an objective report. (a) Keep the 5 WH plan in mind. (b) Use headings and sub-headings effectively. (c) Use the report format you have learnt in the class, including all the parts of a standard report