just the case write up is fine

S23% 1:50 PM Fri Jun 26 Cases in Health Care Management @ Aa a a a case 92 Dirty Employees or Bioterrorism? Sharon chieder "In a nearly unbelievable chapter of Oregon history, a guru from India gathered 2,000 followers to live on a remote castern Oregon ranch. The dream collapsed 25 years ago amid attempted murders, criminal charges and deportations" (Zait, 2011a). The following case is based on true events. In 1981, in The Dalles (pronounced The Dowville), Oregon, a religious cult called the Rajneeshe tried to register 3.500 homeless street people so they could take over the county government and become one with The Dalles, a merger of church and state. The Rajneeshees were politically savvy and well organized. The Dalles had 14,000 non-cult voters, but the county clerk recognized the threat of the cult and stopped the registration of these Rajneeshees adoptees." The clerk then forced each person to come to hearings to determine voting eligibility At around the same time as the political upheavals, 751 people fell ill with nue, diarrhea, headache, and fever, overwhelming the local hospital's ED. Local doctors quickly identified the causative organism as Salmonella primarw. Using standard epidemiological methods, the public health department was able to trace every case of Salmonella to salad bars area restaurants. One in particular was hard hit, the Shakey's in. The owner was devastated with loss of sales and liability claims when over 400 customers became ill. Was it "dirty employees" who did this to him and his business? Health officials closed his restaurant, leaving his life in a shambles. The food.bome illnesses seemed to stop with the arrival of an army of public wealth inspectors who maintained vigilance over the food supply A year later, during an FBI probe into the Rajneeshees for wiretapping and fraud, an informant suggested that the cult was responsible for this food-bome outbreak IC Discussion Questions What is going on in this case? Do you think this could happen in a health care setting? 2. What is the nature of the organizational behavior problem? 3. What are three factors contributing to this problem? 4. What type of data would you need to gather to address this problem? 5. Do you think the owner of the Shakey's pizza was right to think his employees were dirty?Is this an attribution error or a reasonable conclusion? What would you have thought if it had happened to you? 6. Provide your reflections and personal opinions as well as your recommendations for addressing this problem, Ad 20 PM However, be sure to state any assumptions you are making (e.g., "We assume the organization already tracks patient satisfaction, and it is currently at 30%"). 20 " CASE STUDY WRITE-UP Prepare a written report of the case using the following format: 20 Background Statement What is going on in this case as it relates to the identified major problem? What are (only) the key points the reader needs to know in order to understand how you will "solve the case? Summarize the scenario in your own words do not simply regurgitate the case. Briefly describe the organization, setting, situation, who is involved, who decides what, etc. 0 Major Problems and Secondary Issues Specifically identify the major and secondary problems. What are the real issues? What are the differences? Can secondary issues become major problems? Present analysis of the causes and effects. Fully explain your reasoning. Your Role In a sentence or short paragraph, declare what role you will address the major problem from, whether you are the chief administrator in the case or an outside consultant called in to advise. Regardless of your choice, you MUST justify in writing WHY you chose that role. What are the advantages and disadvantages of your selected role? Be specific Organisational Strengths and Weaknesses Identify the strengths and weaknesses that exist in relation to the major problem. Again, your focus here should be in describing what the organization is capable of doing and not capable of doing) with respect to addressing the major problem. Thus, the identified strengths and weaknesses should include those at the managerial level of the problem. For example, if you have chosen to address the problem from the departmental perspective and the department is understaffed, that is a weakness worthy of mentioning. Be sure to remember to include any strengths/weaknesses that may be related to diversity issues. Alternatives and Recommended Solution Describe the two to three alternative solutions you came up with. What feasible strategies would you recommend? What are the pros and cons? State what should be done-why, how, and by whom. Be specific. Evaluation How will you know when you've gotten there? There must be measurable goals put in place with the recommendations. Money is easiest to measure; what else can be measured? What evaluation plan would you put in place to assess whether you are reaching your goals