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You have been asked to replace a cracked screen ona laptop. The replacement screen was delivered today, but it did not include any instructions for removal and replacement. You have been unable to find the repair information on the manufacturer's website. Which of the following is the BEST course of action for you to take when replacing the cracked screen? (_) Update the laptop's device driver before replacing the screen Wait a few weeks until the manufacturer updates their website with the repair manuals Carefully remove the laptop's cracked screen while documenting and labeling all of the screw locations and cables/connectors (_) Return the screen and order one from a different manufacturer Clear my selection Multiple Choice 1 point x Tim, a help desk technician, receives a call from a frantic executive who states that their company-issued smartphone was stolen during their lunch meeting with a rival company's executive. Tim quickly checks the MDM administration tool and identifies that the user's smartphone is still communicating with the MDM, and displays its location ona map. What should Tim do next to ensure the stolen device's data remains confidential and inaccessible to the thief? () Identify the IP address of the smartphone () Remotely encrypt the device () Reset the device's password ) Perform a remote wipe of the device Clear my selection