Kaizen is defined as continuous improvement. It is a philosophy of continuous improvement that involves small changes in all aspects of an organization. There are several kaizen organizational structures that can be utilized depending on an organization's needs. Kaizen is an ongoing effort for innovation that includes strategies for problem solving and empowers workforces to use them.

a)Discuss how employees can contribute in the Kaizen process based on their position within the organization

b) Distinguish any four (4) characteristics of Kaizen and Innovation.