Kettler Group Inc. has decided to implement an ergonomics program. A large number of the companys employees work with displays and keyboards and are at risk for work-related musculoskeletal disorders (WMSDs). Management is committed to the idea and has already set goals for the program and allocated resources to it. A team of safety professionals has been created to manage cases and help identify and treat any WMSDs that come to light.

1. What is the next step for the company?
2. What is the most important component of setting up an ergonomics program and how does it work?
3. What makes a program successful?
4. A recent OSHA inspection has revealed a situation in which employees are being exposed to an ergonomic hazard and the employer failed to protect them from it. The hazard is known in the industry and is likely to cause serious physical harm in the form of a cumulative-trauma disorder (CTD) known as carpal tunnel syndrome (CTS). There is a feasible and effective method to correct the hazard although the employer isn't aware of it at the time of the inspection. The employer has an ergonomics program at its corporate level but it has failed to effectively implement that commitment at this specific site. There is no applicable OSHA standard for the ergonomic hazard at this company. Can the employer receive a citation regarding this ergonomic hazard scenario? If so, what will OSHA use to issue a citation?