KFC South Africa is developing a systems contract with an IT service provider. To prevent potential misunderstandings and conflicts, which one of the following options should be the focus while developing the acceptance test criteria?

a$.$

Setting the criteria based on the most trending IT services in the South African market.

b$.$

Clearly specify KFC$\text{'}$s IT requirements that the service provider must adhere to$.$

c$.$

Basing the criteria on the personal preferences of the KFC$\text{'}$s board members.

d$.$

Developing criteria based on the feedback from other restaurant chains in South Africa.