Khalil owns a small clothing boutique that features up and coming local designers. He has been working with his retail staff to limit the physical proximity between his workers and customers. To comply with mandatory physical distancing requirements, Khalil has calculated the retail floor space and set an upper limit on the number of customers and others who may enter the boutique, taking into account his retail staff. He has repositioned the clothing racks to ensure his staff and customers can comfortably walk around the shop while remaining a minimum of 1.5 metres apart at all times. During their daily catch-ups, one of his retail staff suggested they create a ‘red carpet’ queue outside the shop. Khalil readily adopted this idea, which is both on brand and ensures appropriate physical distancing. Everyone agrees it is appropriate to postpone private members’ showings of new designs to reduce staff contact with customers. During this same catch-up, Khalil reminds staff that they must practice good hygiene, including washing their hands, using tissues and hand sanitiser. Khalil lets his staff know that the washroom facilities are properly stocked with supplies of soap, water and toilet paper. Khalil has increased cleaning and disinfection in the boutique. For example, regular cleaning of frequently touched surfaces, including counters, handrails, doors, till, phones, keyboards and EFTPOS facilities using appropriate detergent solutions where possible. He has also implemented protocols to ensure workers’ personal items, such as glasses and phones, are cleaned and ideally disinfected frequently using isopropyl alcohol wipes. Deliveries of new stock are important to Khalil’s business. Khalil provides clear instructions to his suppliers about new protocols, asking drivers to remain in vehicles and use contactless methods to communicate and pay for deliveries. Khalil reminds staff that they must not come to work if they are unwell or display symptoms like fever, coughing, a sore throat and shortness of breath. He asks staff to call him if they are unwell and to seek medical advice. He also reminds staff they can discuss any concerns about their health and safety with him at any time and tells them about the support services they can access.

a) What are the precautionary measures taken by Khalil to preserve the health and safety of employees?
b) Classify the appropriate theory of accident causation for this case study, analyse and measure the factors of this theory on the case study.
c) List other ways that the employer should follow to reduce the spread of the corona virus at work?

Answer rating: 100% (QA)

a Khalil has taken various precautionary measures to preserve their health and safety measures He re... View the full answer