Question: kindly, read the following article and answer: * Research methodology and your comments on the quality and applicability of the selected method. * Quality of
kindly, read the following article and answer:
* Research methodology and your comments on the quality and applicability of the selected method.
* Quality of results and the way to present them, and conclusion.
Article
Abstract. This article proposes a methodology for assessing the readiness of a
university for digital transformation in four aspects: the architecture of organi-
zation, process management, human resources and financing tools. Since each
of these areas has its own characteristics, the assessment is carried out using
different methods and approaches: TOGAF, CMMI, BPMM, PCF APQC and
others. To enable analysis, evaluation and monitoring of changes in the degree
of readiness for digital transformation, as well as to facilitate the analysis of
available information for each research area or the university as whole, it was
proposed to use the dashboard method
Introduction
As noted in various studies by, for example, Dell, KPMG, PWC and KMDA [1-4],
the key problems faced by companies starting to implement the digital transformation
are as follows: lack of a consistent digital business vision strategies; insufficient ma-
turity of business processes; lack of necessary skills and knowledge; insufficient fund-
ing; outdated technologies; lack of implementation of new technologies; lack
of
leadership involvement; immature digital culture.
Various approaches to project management, for instance PRINCE2, standards for
architectural design and development management (TOGAF, Zachman Model, FEAF,
CIMOSA, IAF, etc.) recommend assessing the readiness and maturity of the trans-
formation project in initial phase taking into account existing resources (technologi-
cal, human , financial and other). The main purpose of this assessment is to prevent
the launch of an unsuccessful or too risky project.
In accordance with the recommendations of most approaches, this process should
be quick and short, and the conclusions drawn should enable the organizations man-
agement to decide on the implementation of the project. Such work can be carried out
through the application of a systematic approach to assessing the company's readiness
by sequentially exploring its components using a set of complementary methodologi-
cal approaches, namely: assessment of the company's digital maturity using the MIT
Center method; analysis of organization architecture; assessment of the level of ma-
turity for certain development processes and supporting processes.
Regardless of the chosen path of digital transformation, whether it will be a change
in the methods and technologies of communication with customers; radical restructur-
ing of business processes; or transition to a new business model [5], it is important to
have a clear idea of the current situation in the company: the level of its informatiza-
tion and development management capabilities.
The European Research Center for Information Systems (ERSIC) [6] outlines three
steps that a company shall make in order to create the necessary conditions for digital
transformation, namely: assessing the current level of digital maturity and existing
skills for development in this area; determining the level of current and desired digital
maturity of the business; determining the plan of actions required to achieve the de-
sired level of digital maturity.
Higher education institutions in Russia are one of the main institutions involved in
the digital transformation of the country. However, issues related to the methodologi-
cal support of a preliminary assessment of their readiness for such transformations
have still not been sufficiently studied to date. Available scientific works in this area
relate to individual elements and local issues of changing the universitys business
model, managing the development of IT, reengineering business processes and fi-
nancing activities. This paper aims at presenting a systematic approach to the analysis
and preparation of the Russian universities for digital transformation, which can pro-
vide them with competitive advantages and opportunities for sustainable continuous
development.
The leaders of digital transformation create value by implementing integrated eco-
systems that provide demanded solutions for customers. These ecosystems consist of
an operational, technological, and human ecosystem and customer solutions [3]. This
article proposes an approach based on an assessment of the readiness of a higher edu-
cation institution in the following 4 areas: assessment of enterprise architecture and
process management, information and technology infrastructure, potential of human
resources, and financial instruments. In our opinion, IT shall ensure the coupling of
processes in the chain of value creation. An important role belongs to the staff who
will use IT to implement business processes, and to the flexible financial instruments
used.
Conclusion
The article provides recommendations on a complex assessment of the readiness of
a high education institution for digital transformation. It is proposed to evaluate the
level of maturity of the organizations architecture using a CMMI model adapted to
the specifics of the university. It is determined that for a successful digital transfor-
mation, the architecture shall have a maturity level of at least 3. To assess the maturity
level of process management, the BPMM methodology is recommended. If the organ-
ization of process management corresponds to maturity level 3 at least, then it may be
concluded that the process management will not be an obstacle to the effective im-
plementation of digital transformation. Within the guidelines for assessing human
resources, it is proposed to analyze the competencies of the main employees of the
university, relying mainly on digital knowledge and skills. The criteria are formulated
that determine how efficiently the existing methods, approaches and tools are used for
financial support of digital transformation.
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