Knowledge and application 1 What do you understand by the term 'motivation'? [3] 2 Outline the main findings of Mayo's Hawthorne research. [4] 3 Explain why studying human needs is believed to be an important part of motivation theory. (3] 4 Give an example of how an individual can revert to a lower level of Maslow's hierarchy of human needs. [2] 5 Consider two different levels of Maslow's hierarchy. Explain how these could be satisfied at work. [4] 6 Differentiate clearly, using examples, between Herzberg's motivators and hygiene factors. (6] 7 Why did Herzberg consider it important to differentiate between 'movement' and 'motivation'? [3] 8 Outline the three key features of job enrichment. (3] 9 Why did Mcclelland believe that achievement was so important to motivation? [3] 10 Outline the differences between content and process motivation theories. (4] 11 Explain how the payment of a fixed monthly salary could help to satisfy some of the needs identified in Maslow's hierarchy. [3] 155 12 Explain to the directors of a private limited company the advantages and disadvantages of introducing a profit-sharing system for the workforce. [4] 13 Should performance-related pay should be introduced for the teachers in your school? [5] 14 Distinguish between job rotation and job enrichment. [3] 15 Explain two benefits to workers from being organised into teams. [4]