Knowledge management depends on two broad aspects: 1. KM solutions, which are a combination of the four types of KM processes and systems and 2. KM foundations that include KM infrastructure, KM mechanisms, and KM technologies. Together these can have a significant impact on the organisation. Q.2.1 Give a comparison between KM foundations and KM solutions. (10) Q.2.2 Explain why a knowledge management solution should consider all four KM ) (10) processes and not place too much emphasis on any one process. As a newly appointed knowledge officer in an education and training business, you have been tasked with recommending knowledge management systems for application, capture, sharing and discovery of knowledge. Q.3.1 Describe how artificial intelligence could be a key technology for applying (10) knowledge in the education and training business. Q.3.2 (10) Recommend narratives as a knowledge capture mechanism to capture tacit knowledge in the education and training business. Q.3.3 (10) Discuss potential barriers to the use of knowledge capture systems in the education and training business. Q.3.4 Recommend the use of the following types of knowledge management systems for (10) the education and training business: . Expert locator system . Brainstorming Q.3.5 Recommend the use of data mining techniques for the education and training (10) business