Question: Kotter's contemporary eight - step change model commences with 'creating a sense of urgency' and concludes with: b . Institutional embedding of change, b .
Kotter's contemporary eightstep change model commences with 'creating a sense of urgency' and concludes with:
b Institutional embedding of change,
b achieving immediate victories,
c facilitating action by eliminating obstacles,
d Acknowledging participation
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