Question: Last month, an upset customer found 3 points out that the bank didn't pay his cell phone invoice. Calling the telecommunication company, he knew that

Last month, an upset customer found 3 points out that the bank didn't pay his cell phone invoice. Calling the telecommunication company, he knew that he should sign a paper and that they will send it to the bank for signature. After waiting a while, he called the bank asking if the paper is there. The bank said that the paper is not here yet and he should check if it was sent to another branch or to the central bank. Choose the best response for the telecommunication company employee. * It is not our job, check the bank for details Wait for a moment; I don't know where the paper was sent. I will check and get back to you I regret to know that, can you check with the central bank I can't tell whether the paper was sent or not as another employee did the paperwork. I will try and send the paper again for you

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